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Frequently Asked Questions
Q: Who runs/governs the HOA?
A: The HOA is governed by the Board of
Directors. The HOA Board consists of five volunteer Homeowners elected by
the Membership. The management company assists in
carrying out the business of the Association under the direction
of the Board.
Q: Who is a member of the My HOA?
A: Each Unit owner is a Member of the
Association.
Q: What are CC&Rs?
A: The CC&R’s (Covenants, Conditions, and
Restrictions), sometimes referred to as the Declaration, address
issues such as architectural control, assessments, insurance,
the duties and maintenance responsibilities of the Association
and of the Homeowner, and use restrictions.
Q: What are the Bylaws?
A: The Bylaws address the basic operation
of the Association and address issues such as election of
officers, terms of office, meetings, quorum requirements and
record keeping.
Q: Are there other regulations?
A: Yes, other regulations and policies
govern the Association as
permitted by the CC&Rs. Refer to the Homeowner Handbook for more
information. There are also federal, state, and local laws that
pertain to Homeowner Associations.
Q: How do I get involved?
A: Any member in good standing can be
nominated to run for a position on the Board or be appointed by
the Board to a committee established for specific purposes such
as architectural control, landscape, and painting.
Q: How do I contact the Board of Directors?
A: You may address the Board in person at
a regular meeting. An open forum is held at the beginning of
each meeting for members to address the Board for a limited time
period. If you would like to add a specific item to the agenda
for the Board's consideration you must submit your request at
least one week in advance of the meeting in writing to the
manager. Written correspondence can be sent to the Board via the
Association Manager.
Q: Who is our management company?
A: The HOA is managed by Community
Management Services at 1935 Dry Creek Road, Suite 203, Campbell,
CA 95008. Phone: 408-559-1977 FAX: 408-559-1970
Q: When and where are HOA meetings held?
A: The HOA holds an Annual Meeting of the
Membership in January of each year to elect Directors and
discuss any other matters that are properly brought before the
Membership. Regular meetings of the HOA Board are held monthly
on the second Tuesday at 7:30 pm. All meetings are held at the
Saratoga Parkside Clubhouse. Meetings are restricted to HOA
members.
Q: Who do I contact if I have a common area maintenance
concern?
A: To report a specific problem observed
in the common area such as a broken sprinkler head, leaking
pipe, or landscaping contact Community
Management Services.
Q: What do my assessments pay for?
A: Member assessments pay for all
Association operating costs over the fiscal year such as
landscape maintenance and irrigation, pool maintenance,
janitorial service, common area utilities, common area lighting,
management, and general repairs. A portion of the assessment is
allocated to a reserve fund for replacement of major building
components such as roofing, siding, trim, painting, lighting,
mailboxes, fences, asphalt, concrete, pool equipment, and
irrigation equipment.
Q: I'm selling my house and need a "Documents Package".
How do I get one?
A: These documents are available through
CMS for a fee.
Q: How do I get approval for home improvements?
A: Complete the architectural modification
application found in your Homeowners Handbook as directed and submit the
form to the manager.
Q: Where can I park?
A: Residents may park in their designated
garages. See the parking rules for more information.
Q: Who is responsible for towing vehicles?
A: The HOA has a towing contract with
Rebello’s Towing to provide towing services. Vehicles not in
compliance with the parking rules or parked in the fire lanes
may be towed.
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